The COBRA Blog

Why COBRA Confuses Employees (and How Employers Can Fix It)

Posted by Debra Mootz on Tue, May 26, 2026 @ 08:05 AM

COBRA is one of those benefits that’s critically important, but widely misunderstood. For employees, it often shows up during stressful life moments like job loss or reduced hours. For employers, that confusion can quickly turn into frustration, compliance risks, and an increase of questions your HR team has to field.

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Tags: COBRA administration mistakes, COBRA administration services, COBRA administration outsourcing, COBRA benefit, COBRA administration partner, COBRA administration program

Are You Making This COBRA Software Mistake During Open Enrollment?

Posted by Robert Meyers on Wed, Aug 20, 2025 @ 10:08 AM

Every year during open enrollment a few unsuspecting companies make a big HR mistake: They unwittingly allow their COBRA administration program to change along with their benefits plans. Sometimes it’s because the carrier recommends a different COBRA administrator. Sometimes it’s because a broker is offering free COBRA software. And sometimes, the broker and the HR team aren’t even conscious that the change is occurring because the COBRA administration was a free service provided by the old health insurance carrier.

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Tags: cobra administration, cobra administrator, COBRA software, open enrollment, COBRA system, COBRA administration program

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